Boltumi · Privacy policy
Updated 3 October 2026
Who we are
Boltumi is an iPhone and iPad puzzle game published by Maricel Caciula under the Play Right Here brand. For privacy requests, contact support@playrighthere.com. This policy covers the Boltumi app; the hosting website has a separate privacy policy linked below.
Your game stays with you
The app stores progress, settings, coin balances, purchase transaction identifiers and a limited diagnostic event history on your device. It has no account system. Optional rewarded ads are described below. We do not receive your Apple account credentials or payment card details. Usage statistics and crash reports are described separately below.
Optional rewarded ads
Watch ad in the coin shop requests a Google AdMob video. Each completed rewarded ad gives 50 coins, up to five rewards per device per UTC day. Watching is optional and requires internet; availability is not guaranteed. Closing before the reward is earned gives no coins. A random reward receipt and daily count are stored locally to recover interrupted delivery and prevent duplicate credit. Credited rewards remain with the wallet and its private iCloud recovery copy.
Ad data and your privacy choice
Google User Messaging Platform checks the consent status when the app opens and shows a privacy form when required before an ad. Google Mobile Ads may process your IP address and approximate location, app and device details, permitted device identifiers, ad views and interactions, and crash and performance data to deliver, measure and protect ads. Boltumi requests non-personalized ads, disables publisher first-party ad identifiers and does not request Apple tracking permission. Where available, reopen Settings → Ad privacy to manage or withdraw consent. This choice is separate from Usage statistics. Google LLC may process ad data outside the EEA, including in the US, under its applicable safeguards and privacy policy.
Usage statistics
When Usage statistics is on, Boltumi uses Google Analytics for Firebase to understand and improve the game. The app sends session starts and time spent in the foreground; levels started, completed, failed or left, including the level, material, moves, tools and active play time; tutorial progress; coins earned or spent; shop openings; the coin pack selected and outcome of a purchase attempt; and requests for the rating prompt. Google also receives a random app installation identifier and technical details such as device model, app and iOS version, language and approximate country or city inferred from the network address. This helps us see where players get stuck and whether the game is useful. We do not use these statistics for advertising or marketing.
Crash reports
When Usage statistics is on, Boltumi also uses Firebase Crashlytics to find out when the game fails, so we can fix it. If the app crashes or the game runs into an unexpected error, the app sends a report the next time it opens. A report contains the technical details of the failure, such as where in the code it happened and the error message; the app and iOS version, device model, available memory and storage; the level you were on, how many levels you played in that session, your progress on the map, the language and your last few game actions as short codes; and random installation identifiers. To count sessions without a crash, Firebase also records the start of each session with the app version, device and connection type. Reports do not include your name, email address, payment details or messages. Google LLC provides Firebase Crashlytics and may process the reports outside the European Economic Area, including in the United States, under its applicable transfer safeguards. Firebase keeps crash reports for 90 days. We do not use them for advertising or marketing.
Your statistics choice
Usage statistics, which also covers crash reports, is on when the app is first installed. You can turn it off at any time in Settings → Usage statistics → Turn off. Collection stops, the Analytics data and random identifier stored by its SDK on your device are reset, and crash reports not yet sent are deleted. Turning it on later creates a new Analytics identifier. Turning it off does not remove events or reports already sent to Google. The game still works offline and without statistics.
Analytics provider and retention
Google LLC provides Google Analytics for Firebase and may process the statistics outside the European Economic Area, including in the United States, under its applicable transfer safeguards. We have set retention of event-level and user-level data in this Analytics property to 14 months, without restarting that period when a player returns. Aggregated reports may remain available for longer. The statistics are associated with a random installation identifier, not a Boltumi account, name or email address. We do not send an advertising ID, precise location, contacts, payment details, transaction ID, price or coin balance to Analytics. See Google Privacy and How Google uses information below.
Apple purchases
Apple processes in-app payments. The app uses verified StoreKit transactions to deliver coins, prevent duplicate credit and reconcile refunds. Transaction identifiers, product identifiers, credited amounts and refund records are retained with your wallet so an interrupted purchase can be delivered safely. Apple handles its own purchase records under its privacy policy.
iCloud recovery copies
When iCloud is available, the app attempts to save a copy of your progress, wallet and transaction records in your private Apple iCloud storage. Each installation has a random backup identifier and a generic device model. Up to three recent device copies are retained, subject to iCloud capacity and sync availability. We do not receive or have access to these copies. They support explicit recovery on a fresh installation; balances are not automatically shared or merged between devices. Upload can be delayed or unavailable.
Optional reminders
Reminders are scheduled locally on your device only after you enable them and allow notifications. They refer to your current level and stop after two reminders until you return. No push token or notification recipient list is sent to us. Turn them off in the game or in iPhone Settings.
Support and diagnostics you choose to send
If you email us, we receive your email address, message and any attachments you choose to include. The diagnostic sharing button opens the system share sheet; nothing is sent without your choice. We use this information to answer your request and investigate problems, relying on our legitimate interest in supporting the game. We retain it only as long as needed for the request, security and applicable legal obligations. Please avoid sending passwords, card details or unrelated personal information.
Your choices and rights
Resetting progress preserves coins and purchase records. Deleting the app removes its local data, while Apple device backups and iCloud copies may remain under your Apple settings. You can manage app data in iCloud settings. There is no Boltumi account to delete. You may contact us about access, correction, deletion or objection to the use of information you sent to support or other data we can identify. We cannot locate Analytics events or crash reports from a name or email address because they are stored under random installation identifiers that are not mapped to either. Turning off Usage statistics stops future collection but does not erase events or reports already uploaded. Depending on your location, you may complain to your data protection authority. We cannot delete Apple’s payment records or access private iCloud copies on your behalf.
Children and changes
The game is rated 4+ and does not ask for a child’s name or contact details. The same Usage statistics setting applies to anyone who plays; parents can turn it off in the game and manage purchases and notifications through Apple’s device controls. The app has no chat or social features. Optional rewarded ads request general-audience content. We will update this page when its data practices change.
Google privacy · How Google uses information · Apple privacy · Play Right Here website privacy